At FDS, we pride ourselves in employing the most well-trained, helpful and enthusiastic collectors in the business. Our staff is thoroughly trained to understand your business, so they can truly become an extension of your staff. Whether your office is a small rural storage facility or a large urban hospital, our staff has the training and experience to provide you with top-notch customer service. No office is too big or too small!
All of our collectors are extensively trained on:
- FCRA (Fair Credit Reporting Act)
- FDCPA (Fair Debt Collection Practices Act)
- HIPAA (The Health Information Portability Accountability Act)
Our staff are also proud members of the:
- HFMA (Healthcare Financial Management Association)
- ACA (Association of Credit and Collection Professionals)
- NCSSA (North Carolina Self Storage Association)
